Privacy Policy

S & B Construction and Remodeling L.L.C.

Effective Date: March 17th, 2026

Who We Are

S & B Construction and Remodeling L.L.C. ("we," "us," "our") is a kitchen and bathroom remodeling company based in the Philadelphia area. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website and inquiry forms.

What Information We Collect

When you submit an inquiry through our landing page form, we collect the following:

  • Full name

  • Phone number

  • Email address

  • Physical address

  • Project details (description of your remodeling needs)

How We Collect Your Information

We collect your information when you voluntarily submit it through our online inquiry form. By completing the form and checking the consent box, you agree to the collection and use of your information as described in this policy.

How We Use Your Information

We use your information for the following purposes:

  • To contact you about your remodeling inquiry via text message and/or phone call

  • To schedule a quote consultation (in person or over the phone)

  • To follow up on your inquiry if we are unable to reach you initially

  • To provide customer service related to your project

We do not use your information for promotional or marketing purposes unrelated to your inquiry. We do not send unsolicited emails.

Automated Messaging

After you submit the inquiry form, you will receive an automated text message within a few minutes to help schedule your quote consultation. This message is sent on behalf of S & B Construction and Remodeling L.L.C. If you do not respond to the text message, a team member may follow up by phone.

You may opt out of text messages at any time by replying STOP. You may text HELP for assistance.

How We Store and Protect Your Information

Your personal information is stored securely within our customer management platform (GoHighLevel). We do not transfer your data to any third-party systems beyond this platform. We use reasonable administrative and technical safeguards to protect your information from unauthorized access, loss, or misuse.

Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties.

Your information may be accessible to:

  • Our marketing agency, Insight Labs Digital (operated by DMInsight LLC): who manages our customer inquiry system and communications on our behalf

  • GoHighLevel: our customer management platform provider, which stores and processes your data according to their own privacy policy

  • Service providers required by law: if we are legally obligated to share information with law enforcement or regulatory authorities

How Long We Keep Your Information

We retain your information for as long as it is necessary to fulfill the purpose of your inquiry and any resulting project. If you would like your information deleted, you may contact us at any time using the details below.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw your consent to be contacted at any time (reply STOP to any text message, or contact us directly)

Cookie and Tracking Statement

This website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can manage your cookie preferences through your browser settings. No personally identifiable information is collected through cookies without your consent.

SMS Opt-In Sharing Restriction

We will never sell, rent, or share your phone number or SMS opt-in consent information with any third party for marketing or promotional purposes. Your SMS data is used solely for the purposes described at the time of opt-in.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at:

S & B Construction and Remodeling L.L.C.

Email: [email protected]

Phone: 267-630-0390

Address: 4347 ALDER DR, DOYLESTOWN, PA 18902-1034

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.